HR policies and procedures - HR Framework - Exceler8

Reduce confusion with an effective, easy-to-understand HR framework

Reduce confusion and risks

with an effective, easy-to-understand HR framework

Melissa Langton - Exceler8

HR policies and procedures shouldn’t be dirty words

HR policies and procedures shouldn’t be dirty words

In fact, they should be the complete opposite—especially when they're done right. You'd be forgiven for thinking a HR framework is a fat folder (that you pay big bucks for) that ends up becoming the office's biggest dust collector. It happens all the time.

Business owners or leaders engage a consultant who develops HR policies and procedures, but they fail to communicate the true worth and value that these can have for a business. It's highly likely that the owner can’t afford to have the consultant stick around to help implement the framework—which renders it useless. 

That's where I'm different. I take a personal interest in your business and your employees. Your business and people goals become my goals. I'm going to be riding the HR framework train all the way to the end… well, for as long as you need me!

Small business HR consultant Brisbane - Exceler8 (1)

Melissa is very professional and thorough with her review process for HR systems. She went beyond her scope to discuss business operations, structure and goals and has specialist experience working with small to medium businesses. After our initial meeting to conduct an HR audit of our business, she presented an extensive report of findings, recommendations and suggestions, including a timeframe for actions.


Jacinta Frater | HSE Coordinator

HSET Global

Small business HR consultant Brisbane - Exceler8

Is Fair Work compliance your stumbling block?

Is Fair Work compliance your stumbling block?

Do you have to say the same thing to the same people all the time? Are you frustrated with people not following the rules, or are you not even sure what the rules are? Does this leave you feeling stressed about being non-compliant with Fair Work?

Legislative requirements are tricky to interpret, which can make them difficult to implement and comply with. But it doesn't have to be that way. Imagine the relief you'd feel knowing that your business is backed by an uncomplicated, no-nonsense HR framework that ensures your compliance. One that you and your team can easily interpret so you can stay on top of your Fair Work compliance and avoid any unnecessary (and potentially costly) risks.

Well, I've got you. 

hr policies and procedures - exceler8 - Image of an older man with grey hair at the end of a table with papers talking to frustrated team members around a table

Your HR policies and procedures are not focused on best practice. They’re based on which practice is best for your business.

  • Fair Work assessment

    Fair Work legislation and compliance requirements trip a lot of business owners up—they’re complex and confusing. Let me assess what conditions apply to your business and relieve that headache.

  • People challenges review

    Now that we know which conditions apply, we’ll figure out the people challenges you have that require HR policies and procedures.

  • Develop a balanced framework

    There won’t be a single, useless, dust-collecting policy or procedure in sight. I use a balanced human resource framework to minimise risk and maximise sustainability.

  • Implementation session

    I’ll walk you, your business leaders and your team through a session on understanding the HR framework that we’re implementing.

HR policies and procedures - exceler8 - Image of the handout on tablet and mobile phone

Developing your HR Framework

Developing your HR Framework

Discover what a solid and balanced HR Framework looks like and how you can develop one for your business.

It’s not too late to develop a relevant HR framework

Even if you've been in business for quite some time and don't already have a HR framework, it's never too late. As your business grows, your people will grow with you. But when you're bogged down, waist deep in daily work, it's easy to lose sight of the people issues brewing in the background. And then, out of nowhere, you're smack bang in the middle of a complicated and potentially costly HR issue. 

I'm here to help you avoid this situation, to help you avoid dropping the ball while you're juggling the many commitments you have as a business owner or leader. You'll find my solutions-focused and practical approach to HR refreshing. I'm not walking away until you're comfortable and confident to make decisions that are aligned with your business and your framework. 

human resources framework - exceler8 - Image of a lady with dark hair standing in a warehouse next to boxes. She has a clipboard and pen in her hand.

HR Framework & Fair Work Compliance Mini-Case Study

Industry: Health, Safety & Risk and Emergency Consulting

Size of business: 15+ staff and contractors


The company was experiencing growth and needed advice on HR systems and recruitment.


A HR audit was conducted to assess all aspects of the business strategy and subsequent HR needs.  This included market trends, business development, the HR framework, staff attraction and retention and talent development.


The client developed a solid understanding of the legal risks of their current structure and understood effective and straightforward recruitment and retention strategies. Exceler8 helped the business gain clarity, confidence and a clear direction on what steps to take with their HR.   

Frequently asked questions

Frequently asked questions

Yes, but I’d recommend that we review them together before we start implementation. We’ll need to assess if they’re still the right fit for your business. They need to give you the clarity and assurance you need to be compliant, and to reduce the risk of costly HR issues catching you unawares. 

Of course. We’ll conduct a thorough review of the Fair Work conditions that apply to your business. From there, we’ll explore the areas where you’re non-compliant and what needs to happen next. If we need legal advice, we’ll tap into the experience of an employment lawyer.

Yes. I’m here for as long as you need me. I’m not the type of consultant that takes your money, gives you a document and walks away. I’m invested in your business and your people, and I’ll stay a part of your team until you choose to fly solo. 

If this is exactly what you're looking for, let's have a chat.

Growth starts with your

With practical HR advice and tailored coaching, I’ll personally support you and your people journey, so you can confidently take the next steps in your business.